FAQ
- What forms of payment do you accept?
-
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
- How secure is this store?
-
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
- Do I need a PayPal account to purchase from this store?
-
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
- How will I know if my order has shipped?
-
2 options: 1) On the eve of the coming harvest moon, gaze towards the southern sky and look for a series of flares to appear in a day/month sequence. 2) We ship all packages with FedEx, and will email you a shipping confirmation through FedEx. The shipping info is filled with swell info, including a tracking #. We'll also email you if there's an issue with your order, and a delivery confirmation email.
- Seriously though, how much is shipping?
-
To make things easy, shipping to the lower 48 is included in the price of all items. For international shipping, please send us an email at [email protected] and we'll give you a quote.
- I can have a wholesale account?
-
Possibly. If you're a bar/store/retailer/walmart and would like to buy Whynatte for resale, we're more than happy to discuss wholesale pricing. We ship cases to thirsty faces all over the US. Please fire an email to [email protected] and we'll get back to you in short order.
- Who can I contact for general product/order questions?
-
For everything related to you giving us money in exchange for goods and services, please email [email protected]